Registration is now closed!


Implementation is about strategically enacting change. It's complex and challenging.


Implementation feels even more challenging in complex systems because there are so many considerations and so much uncertainty. So little of what we do to change systems feels like it's strategic. 



How can we embrace this complexity and manage uncertainty?


The answer is in systems thinking. It enables us to break out of our typical go-to processes for implementation and find innovative solutions. 


Combined with implementation science, systems thinking can be a powerful tool for meaningful change.  


Embracing Complexity is TCI's new special training series (in beta). It's designed to offer practical guidance on 5 common pain points that people experience when trying to implement in complex systems.


Through this training, we will guide you through the process of adopting a systems thinking mindset in your implementation practice so that you can be more strategic about your systems change efforts.

Through this special training series you will:

Embracing Complexity can benefit anyone working on a complex problem in a complex system, regardless of sector, field, or level. We take a "topic agnostic" approach that can be tailored to each person's needs.


In the past, we've welcomed participants from a range of settings including: 

  • Healthcare and public health organizations
  • Government organizations
  • Community-based organizations
  • Philanthropic organizations
  • Funding agencies
  • Universities and research institutes
  • Policy organizations
  • Labor and employment organizations

...in countries all over the world!


This special training series is for you if:


  • You're working on a complex problem in a complex system, and want to understand the different ways in which people/organizations can connect and work more cohesively with one another.


  • You get overwhelmed when assessing the problem. You want to take a bird's eye view to better visualize the multiple pathways to the problem, and to decide on directions that will help you meet your outcomes and goals.


  • You have decided on solution(s) to implement, but are having difficulty selecting change strategies because of the complexity of your solution(s) and the system in which you work.


  • You want to understand more deeply what makes the system ready for change and advocate for policies and contexts that enable change to enhance your efforts.


  • You find it difficult to wrap your head around evaluating system change efforts because of their complexity, and want to learn how to measure what is happening in more flexible and adaptive ways.


"Thank you for this course. It was great, very helpful, informative and so clearly explained and presented. I have learned so much from completing Designing for Implementation.

Previously, I found the different implementation frameworks and models a little confusing but after taking this course, I have a much clearer understanding of them and when to use them."


- Yvonne Kelly, past course participant

The Embracing Complexity special training series is a combination of videos, podcasts, and interactive resources that have been developed and/or curated by TCI's expert staff to help you embed systems thinking approaches directly into your implementation work. Be the first to try out a beta version of our new training format and resources!







Embracing Complexity includes:


  • 5 modules that offer practical guidance on 5 common pain points of implementing in systems


  • Brand-new, never-before-seen content from TCI that specifically embeds systems thinking into implementation science approaches


  • A collection of 8 expertly developed and/or curated tools, resources, and templates that guide you through different concepts such as:
  • How to use network mapping in implementation planning
  • Unpacking complex problems: The multiple pathways approach
  • Tracking adaptations: A template for dynamic complex interventions


  • Learning content in various formats such as video, audio, fillable PDFs, and interactive activities so you can creatively approach systems thinking and make connections to apply concepts


  • 5 one-hour live sessions led by Sobia Khan and Dr. Julia Moore that align with each module's content so you can practice systems thinking in real-time with our expert staff and other professionals
  • Each module's live session will be delivered weekly at four different time slots to accommodate multiple time zones. Additional times may be added based on final registration numbers.
  • Live sessions will include a variety of new interactive activities.
  • Live sessions will be recorded in case you cannot attend.


  • Self-reflective and action-oriented assignments to help you identify what you've learned and plan how you will use it in your systems change efforts


  • A certificate in Practical Implementation in Complex Systems after completing all modules and assignments






You will have access to all content until December 31, 2021.


Participation in all live sessions will occur over Zoom. Recordings will be available.


"Systems thinking is a discipline for seeing wholes. It is a framework for seeing interrelationships rather than things, for seeing ‘patterns of change’ rather than static ‘snapshots.’"



- Peter Senge

Systems thinking has existed for decades but has rarely been tethered to implementation science and practical approaches of applying that science. To many outside of the systems thinking field, it feels abstract.


Embracing Complexity is not a description of systems theories.


We will show you how to unpack these complex concepts for practical application.


We've designed this special training series to provide you with concrete tools you can use right away in your work.



We have embedded systems thinking into implementation science methods and will offer specific guidance around how you can plan, implement, and evaluate change well in systems — regardless of which level of the system you work at and which sector you're in.


Who We Are

The Center for Implementation (TCI) operates from the view that knowledge generated from implementation science — the research behind how best to implementation change — should be in the hands of practitioners in organizations, communities, and systems.

 

We make the science of implementation practical and accessible. Our mission and moral imperative are to ensure that people around the world are applying theory and evidence-informed change methods to improve outcomes.


TCI was founded in 2018 and has been growing rapidly ever since. This expansion is driven by our international reputation for producing clear and practical guidance on applying implementation science that enhances change efforts across various fields and sectors.

Our expertise is in developing innovative processes that are informed by implementation science and designed for creating real-world change.

 

Dr. Julia E. Moore and Sobia Khan, TCI’s senior members, have built a bridge between implementation science and implementation practice by synthesizing and translating complex implementation science concepts into easy-to-understand actionable steps.


Our true specialization lies in how we train, support, and empower professionals working to make change in organizations and systems to implement in more evidence-based ways (i.e., drawing from what works to foster individual, organizational, and systems change).

Sobia Khan

Director of Implementation

Sobia Khan is a global expert on how to practically implement complex interventions in complex systems. For over 12 years, her passion for integrating implementation science, systems thinking, and complexity theory to achieve large-scale change has been illustrated through her work on multiple implementation projects in Canada, the U.S., Ethiopia, Tanzania, Uganda, Myanmar, and Kosovo.


Recent highlights of Ms. Khan’s work include supporting the Centers for Disease Control and Prevention in their opioid response by embedding implementation science and systems thinking into their tools and approaches as well as being an implementation science collaborator with the WHO to support healthcare organizations by building a toolkit on infection prevention and control best practices for COVID-19.


In addition, Ms. Khan is internationally recognized for transforming the landscape of implementation science training by distilling difficult concepts into actionable resources. She has developed world-renowned courses on how to practically implement in organizations, communities, and systems — the only training of its kind. Throughout her career, she has trained 1000+ professionals across 5 continents on the science and practice of implementation with a special orientation to systems thinking.


Ms. Khan emphasizes pragmatic and equity-driven approaches as much of her work focuses on supporting vulnerable populations. She strives to ensure that all perspectives are valued along the implementation pathway with a particular understanding of the need for collective action to create system-level change.


She holds an MPH from the University of Waterloo and is a PhD candidate at the Institute for Health Policy, Management and Evaluation at the University of Toronto.

Dr. Julia E. Moore

Executive Director

Dr. Julia E. Moore is an award-winning expert on the practical applications of implementation science. As the Executive Director of The Center for Implementation, she is internationally known for her ability to communicate complex implementation science concepts in clear and actionable ways.


Dr. Moore was trained as an implementation scientist at Penn State University where she received her PhD in Human Development and researched the best methods to implement evidence-based programs.


Dr. Moore's experience in the field spans more than a decade and includes working on over 100 implementation projects in 8 countries. Her passion for supporting the real-world use of implementation science is shown through her commitment to the spread and scale of accessible training: Dr. Moore has led and designed tailored courses and workshops for over 4000 professionals from a wide range of fields. She also developed the popular online mini-course, Inspiring Change: Creating Impact with Evidence-based Implementation, which has been completed by over 5000 professionals from around the globe.

Embracing Complexity will explore:


Registration is now closed.





Embracing Complexity would normally be priced at

$375 USD / $425 CAD.


Since we are beta testing a new, exciting format for this training series, we are offering it for

$275 USD / $350 CAD.






Several organizations and projects have taken our previous trainings as a team, enrolling multiple members to work through the content together. We highly recommend this collaborative approach!



We offer several discounts*:

  • 20% off for past participants of Designing for Implementation and Implementation, Spread, and Scale
  • 20% off for groups of 3+ employees from the same organization
  • 30% off for full-time students
  • 70% off for individuals in low- and middle-income countries as defined by the World Bank

*One discount code per person.

Please e-mail [email protected] for more information.


If you are a member of our Implementing Change Community, you're invited to attend this special training series for free! However, you will still need to register. Please visit the members-only online community for more information.

Important Dates


June 1: Registration opens

July 8: Registration closes

Week of July 12: Module 1 is released + Live session #1

Week of July 19: Module 2 is released + Live session #2

Week of July 26: Module 3 is released + Live session #3

Week of August 2: Module 4 is released + Live session #4

Week of August 9: Module 5 is released + Live session #5


Live sessions are scheduled for:

  • Tuesdays at 8:00 AM - 9:00 AM ET
  • Tuesdays at 11:00 AM - 12:00 PM ET
  • Wednesdays at 2:00 PM - 3:00 PM (just added!)
  • Thursdays at 6:00 PM - 7:00 PM ET

Note: We may add additional time slots (to be determined).


All module content and live session recordings will be accessible until December 31, 2021.

This course is closed for enrollment.

"I really enjoyed Designing for Implementation! I found it very practical, easy to follow, and great for what I was intending to learn through implementation science training. I look forward to future courses of yours."


- Lisa Yazel, past course participant

To recap, Embracing Complexity includes:


  • 5 modules that offer practical guidance on 5 common pain points of implementing in systems


  • Brand-new, never-before-seen content from TCI that embeds systems thinking into implementation science methods


  • A collection of 8 expertly developed and/or curated tools, resources, and templates in various formats to help you adopt a systems thinking mindset


  • 5 one-hour live sessions led by Sobia Khan and Dr. Julia Moore that align with each module's content using new interactive activities
  • Delivered weekly on Zoom at a minimum of four different time slots. (Additional times may be added.)
  • Recordings will be available. 


  • Self-reflective and action-oriented assignments to help you identify and apply what you've learned


  • A certificate in Practical Implementation in Complex Systems after completing all modules and assignments


  • The opportunity to refer back to all content as often as you'd like until December 31, 2021


“This course has been incredibly helpful, educational, and you really made difficult and at times dense topics easy to understand and digest."


- Candis Lepage, past course participant

You might be wondering...

 

What do you mean when you say the training series is "in beta" or is a "beta test"?

We are experimenting with a multi-format collection of tools, templates, and resources and seeing how we can combine interactive elements such as live sessions to enhance your learning.

As we are launching Embracing Complexity for the first time and presenting training content in new ways, we consider this to essentially be a "test run". We will be seeking feedback from participants to inform future iterations of this training series as well as new TCI courses in development.


Are there prerequisites for Embracing Complexity?

All participants must have completed our free online mini-course, Inspiring Change 2.0. You can enroll now and access it immediately.

This special training series assumes you have foundational knowledge of how to design and implement interventions and that you are trying to implement them in complex systems. 

If you have specific questions and want to see if Embracing Complexity is right for you, please email us.


How long will I have access to Embracing Complexity?

You will have access to all materials until December 31, 2021.


What if I can’t attend a live session?

All live sessions will be recorded and posted on our online platform for you to view whenever it's convenient for you.

 

Will I fall behind if I can't attend a live session?

Not at all! The live sessions will be recorded. We encourage you to attend the live sessions if your schedule allows so you can participate and interact with other participants; however, we know that might not be possible. All of the module content (i.e., videos, podcasts, tools, and templates) and recordings of the live sessions will be available to you when you have the time to work on them.

 

Can I participate in more than one live session per week?

In order to accommodate all participants, we ask that you register for only one live session per module. We'll be delivering each module's live session at least twice per week (i.e., the same session at two different times). In order to ensure each live session is at a size that is conducive for effective group learning, we may add additional time slots based on the final registration numbers.

 

I’ve taken Implementation, Spread, and Scale. How will this special training series be different from what I learned in the course?

Implementation, Spread, and Scale introduced the foundational concepts from implementation science that relate to how we actually do implementation, spread, and scale. This includes examining readiness and context, implementation teams and supports, adaptations and sustainability.

In Embracing Complexity we take it a step further by showing you different approaches that you can use to understand complex problems and to overcome implementation challenges specifically for change efforts at the systems level.


Do you offer any discounts?

Yes! We offer discounts for past Designing for Implementation participants, past Implementation, Spread, and Scale participants, groups of 3+ employees from the same organization, full-time students, and individuals in low- and middle-income countries as defined by the World Bank.

Please e-mail [email protected] for more information.


Are there any benefits for members of the Implementing Change Community?

Yes! You can participate in this special training series for free as it's included in your membership. Please check the members-only online platform for details on how to register.


"This course has been incredibly helpful for our project! There were many times that I thought, 'I wish I knew this before’. It is easily one of the most valuable courses I’ve taken over the last couple of years."


- Ilse van Winssen, past course participant

Registration is now closed.






Embracing Complexity would normally be priced at

$375 USD / $425 CAD.


Since we are beta testing a new, exciting format for this training series, we are offering it for

$275 USD / $350 CAD.






Several organizations and projects have taken our previous trainings as a team, enrolling multiple members to work through the content together. We highly recommend this collaborative approach!



We offer several discounts*:

  • 20% off for past participants of Designing for Implementation and Implementation, Spread, and Scale
  • 20% off for groups of 3+ employees from the same organization
  • 30% off for full-time students
  • 70% off for individuals in low- and middle-income countries as defined by the World Bank

*One discount code per person.

Please e-mail [email protected] for more information.


If you are a member of our Implementing Change Community, you're invited to attend this special training series for free! However, you will still need to register. Please visit the members-only online space for more information.

This course is closed for enrollment.

We want you to feel comfortable dealing with the messiness of system change. 

"I know firsthand how frustrating it can be to deal with the uncertainty of working in the chaos of complex systems. I also know that implementation can make so much more sense when adopting a systems thinking mindset. I hope you take this journey with us to explore and learn how systems thinking can help you overcome important challenges."


- Sobia Khan


*Note: This photo was taken prior to the COVID-19 pandemic.